Sales Coordinator – CCTV & Security Systems
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Key skills for this role
About the Role
Energy Wave Smart Solutions is hiring a Sales Coordinator to support the sales team with customer enquiries, quotations, and site visits. Requires 1-3 years of sales coordination experience and basic knowledge of CCTV systems.
Key Skills for This Role
Responsibilities
- Respond to customer enquiries via phone, email, and WhatsApp
- Prepare quotations and follow up with customers until order confirmation
- Coordinate site visits with the technical team
- Maintain customer records, quotations, and sales documentation
- Coordinate with sales and operations teams for smooth project execution
- Track customer follow ups and provide regular updates
- Build and maintain positive customer relationships
- Assist with daily administrative and sales coordination tasks
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field
- 1 3 years of experience in Sales Coordination, Customer Service, or similar role
- Basic knowledge of CCTV systems including IP & Analog Cameras, DVR/NVR
- Proficiency in Microsoft Excel, Word, and Outlook
- Fluent in English; Arabic language skills are an advantage
- Currently available in UAE
Full Job Posting
Job Overview
- Energy Wave Smart Solutions is looking for a Sales Coordinator to support the sales team by managing customer enquiries, preparing quotations, coordinating site visits, and maintaining customer records.
Key Responsibilities
- Respond to customer enquiries via phone, email, and WhatsApp
- Prepare quotations and follow up with customers until order confirmation
- Coordinate site visits with the technical team
- Maintain customer records, quotations, and sales documentation
- Coordinate with the sales and operations teams to ensure smooth project execution
- Track customer follow ups and provide regular updates
- Build and maintain positive customer relationships
- Assist with daily administrative and sales coordination tasks
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field
- 1–3 years of experience in Sales Coordination, Customer Service, or a similar role
- Basic knowledge of CCTV systems, including IP & Analog Cameras, DVR/NVR, and related accessories
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong communication and organizational skills
- Ability to manage multiple tasks and meet deadlines
- Fluent in English. Arabic language skills are an advantage
- Candidates currently available in the UAE are encouraged to apply
Benefits
- Competitive salary based on experience
- Company provided employment visa
- Medical insurance
- Annual paid leave
- Public holidays as per UAE Labour Law
- Professional and supportive work environment
- Career growth opportunities
Pay
- AED 1,500 AED 2,000 per month
Work Location
- In person
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