Sales Coordinator - Arabic Speaking Required
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Key skills for this role
About the Role
Dr Scent SA is seeking a Sales Coordinator for its Refilling Department in Sharjah. The role involves preparing quotations, tracking LPOs, coordinating daily operations, and providing technical support.
Key Skills for This Role
Responsibilities
- Prepare quotations as requested by HOD and Refilling Associate Team
- Track LPO expiry dates and coordinate with clients for renewals
- Assist Technical Support Manager with daily operational and technical tasks
- Respond to daily emails including complaints and inquiries
- Coordinate and review daily notes in the refilling work map
- Reassign refilling schedules for team members on leave
- Prepare all RFQ documentation required by clients
- Receive monthly commission reports and verify accuracy
- Assist in preparing weekly ACTIVE/CANCEL reports and monthly/yearly plans
- Review cancelled clients and coordinate machine collection
Requirements
- Arabic speaking required
- Experience in sales coordination or related field
Full Job Posting
Job Overview
- Job Title: Sales Coordinator
- Department: Refilling Department / Technical Support
- Reports To: Technical Support Manager
- Employment Type: Full Time
- Provide technical support to the Refilling Associate Team, HOD, and clients by handling technical issues, coordinating daily operations, and managing contracts, LPOs, and quotations.
Key Responsibilities
- Prepare quotations as requested by the HOD and the Refilling Associate Team.
- Track LPO expiry dates and coordinate with clients for renewals.
- Communicate with clients regarding renewals, POs, and quotations as required for annual rent contract renewals.
- Monthly basis quote.
- New RFQ/preparing/gathered all documents needed as per client requirement.
- Assist the Technical Support Manager (HOD) with daily operational and technical tasks.
- Respond to daily emails, including complaints, inquiries, and general communication.
- Supporting the team with the incoming daily encounter tasks from the client.
- Coordinate and review daily notes (with no notes/no refill) in the refilling work map.
- Reassign refilling schedules for team members on leave by adjusting dates and coordinating with temporary covering personnel.
- Support technicians during installations and maintenance by providing accurate location and contact details.
- Prepare all RFQ documentation required by clients, including completing forms and gathering all necessary supporting documents.
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