Sales Consultant
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Key skills for this role
About the Role
Auto World Imports Network is looking for a Sales and Leasing Consultant at Donway Ford to sell and lease new or pre-owned vehicles. The role involves handling sales traffic, qualifying prospects, arranging trade-in appraisals, and closing sales.
Key Skills for This Role
Responsibilities
- Establish and nurture customer relationships for the purpose of selling New or Pre Owned vehicles
- Handle incoming sales traffic (on the telephone, internet, and in person)
- Qualify all prospects
- Arrange trade in appraisals through the Pre Owned Sales Manager
- Liaise between prospect and sales management during negotiations
- Turn over all sales customers to the finance office
- Arrange New and Pre Owned deliveries through sales management and the finance office
- Actively prospect new customers on a continuous basis
- Follow up with past deliveries ensuring the customers’ expectations have been satisfied
- Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts
Requirements
- High school diploma or equivalent
- Valid Ontario G Driver’s Licence
- Clear Driver’s Abstract
- Valid OMVIC registration
- Ability to sell the minimum quota according to dealership objectives
- Excellent communication skills: verbal and written
- Excellent customer service skills
Full Job Posting
Job Purpose
- Sales Consultants are responsible for the sale and lease/finance of New or Pre Owned vehicles to existing or new customers.
- They are expected to meet both sales quota and gross profit targets on a consistent basis.
- Sales consultants must also meet, (or exceed), CSI (customer satisfaction), objectives.
Core Accountabilities
- Establish and nurture customer relationships for the purpose of selling New or Pre Owned vehicles.
- Handle incoming sales traffic (on the telephone, internet, and in person).
- Qualify all prospects.
- Arrange trade in appraisals through the Pre Owned Sales Manager.
- Liaise between prospect and sales management during negotiations.
- Turn over all sales customers to the finance office.
- Arrange New and Pre Owned deliveries through sales management and the finance office.
- Actively prospect new customers on a continuous basis.
- Follow up with past deliveries ensuring the customers’ expectations have been satisfied.
- Research and study product changes.
- Attend and participate in weekly sales meetings.
- Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collect payments.
Requirements
- High school diploma or equivalent
- Ability to read and comprehend instructions and information
- Valid Ontario G Driver’s Licence
- Clear Driver’s Abstract
- Valid OMVIC registration
- Strong business acumen
- Professional appearance
- Ability to sell the minimum quota according to dealership objectives
- Excellent communication skills: verbal and written
- Excellent customer service skills
Pay Information
- This is a fully commission position with no fixed base salary.
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