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Key skills for this role
Greet customers warmly and create a welcoming store environment.
Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
Maintain a clean, tidy, and visually appealing shop floor.
Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
Actively control store costs, such as product waste, to help meet the shop’s budget.
Participate in ongoing training and development to enhance product knowledge and customer service skills.
Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
Work on in-store and external events to leave lasting impressions on customers.
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Lush is a British cosmetics company known for handmade, ethically sourced bath, body, and hair products. The brand is driven by innovation and a commitment to fighting animal testing.
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