bayt
Sales and Customer Service Representative
Unknown
Riyadh Region, KSA
Onsite
Discovered 1 weeks ago
Customer serviceSalesSales negotiationCustomer relationship managementCommunicationTeamwork
Free
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Customer serviceSalesSales negotiation
Role Overview
Support customer experience and contribute to sales development.
Understand customer needs and offer suitable solutions and products.
Monitor sales from initial inquiry through order completion.
Help align sales activity with company goals and customer satisfaction.
Key Skills for This Role
Customer serviceSalesSales negotiationCustomer relationship managementCommunicationTeamwork
Full Job Posting
Job Objective
Support customer experience and contribute to sales development.
Understand customer needs and offer suitable solutions and products.
Monitor sales from initial inquiry through order completion.
Help align sales activity with company goals and customer satisfaction.
Responsibilities
- Greet and interact professionally with customers in person, by phone, and through other communication channels.
- Prepare price quotations and follow up with customers until sales are completed.
- Monitor potential customer inquiries and convert them into sales opportunities.
- Analyze sales data and provide performance and growth reports to management.
- Coordinate customer requests with internal departments to ensure order fulfillment.
- Follow up after sales to confirm satisfaction and address inquiries and feedback.
- Build and maintain strong customer relationships.
- Update customer data and monitor quotations and requests.
- Follow company policies, quality standards, and customer service protocols.
- Prepare sales and customer reports and maintain accurate records.
- Perform other duties related to the position as directed by management.
Skills
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