SALES ADVISOR - ARABIC SPEAKING - DUBAI
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Key skills for this role
About the Role
Eyewa is hiring a Sales Advisor for its Dubai store. The role involves meeting sales targets, providing exceptional customer service, and maintaining store standards. Candidates should have 0-1 years of retail or hospitality experience and fluency in English.
Key Skills for This Role
Responsibilities
- Meet or exceed store and individual sales targets and KPI targets
- Provide exceptional customer service using the Eyewa Guest Experience
- Execute and maintain store visual merchandising standards
- Complete cash register transactions efficiently
- Perform opening and closing procedures
- Assist with stock receiving and inventory counts
Requirements
- 0 1 years experience in Retail/Customer Service/Hospitality
- Fluency in English
- Flexibility to work shifts/retail hours
- Confident communicator
Full Job Posting
Overview
- We are hiring a Sales Advisor for our Dubai region. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of Eyewa customers.
You will be responsible for:
- Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.
- ATV inspiring customers across categories and upselling any product.
- Conversion showing exceptional brand awareness and welcoming customers at the store entrance.
- UPT promoting our brand to consumers by inspiring them to purchase more of our products.
- Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations.
- Being well groomed by adhering to Eyewa uniform policies and standards.
- Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers.
- Educating your peers on how to improve their customer service behaviors by sharing your own experiences.
- Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same.
- Executing and maintaining the store's VM standard based on the brand's guidelines.
- Complete cash register transactions efficiently, accurately and fast invoices, refunds and exchanges.
- Maintaining effective customer data management so that brands/stores can build customer loyalty.
Additional Responsibilities
- Performing the opening and closing procedures of the store in accordance with established procedures.
- Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.
- Taking delivery of stock and entering the received stock into the system as soon as it arrives.
- Communicating with the Store Manager regarding stock availability and specific store requirements.
- Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.
- Conducting and initiating daily stock counts to maintain a balanced inventory report.
- Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.
You will be:
- 0 1 years experience in a Retail/ Customer Service / Hospitality environment.
- Fluency in English
- Flexibility to work shifts / retail hours
- Ability to execute store operations, focusing on selected functional areas.
- Confident communicator who excels in verbal communication.
- An enthusiastic self starter with a can do attitude.
- Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager.
- A person who enjoys training new employees and assisting with store onboarding and inductions.
- Someone who is collaborative, productive and is respectful towards fellow team members.
- Passionate about learning and seeking ways to improve on a personal and professional level.
Compensation
- Pay: AED3,500.00 AED4,000.00 per month
Schedule
- Job Type: Full time
Work Location
- Work Location: In person
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