Sales Account Manager - Qatar

Job Summary

Sales and Revenue Responsibilities

• Generate leads, convert them into opportunities, bid, and close deals.
• Sell complex solutions to large organizations and achieve assigned sales targets.
• Independently negotiate and close small and mid-sized deals while supporting large-deal negotiations.
• Meet revenue targets and maintain acceptable gross margins.

Account and Customer Management

• Act as the customer’s primary point of contact throughout the account lifecycle.
• Manage customer requirements and expectations by understanding business and technology needs.
• Support customers through bidding, project implementation, recurring services, and after-sales support.
• Monitor project status and customer satisfaction from kickoff through final sign-off.
• Drive account growth through cross-selling, upselling, and footprint expansion.

Business Development and Reporting

• Generate new leads through networks, cold calling, and other outreach methods.
• Prepare account development plans and identify opportunities within existing accounts.
• Maintain credible account forecasts and provide market, competitor, and bid intelligence.
• Use the CRM to record activities and generate sales reports.

Administration and Market Engagement

• Maintain customer files containing contracts, proposals, delivery notes, and invoices.
• Support contract renewals, customer retention, invoice follow-up, and payment collection.
• Visit major customers and maintain relationships with business, financial, and technical decision-makers.
• Coordinate with marketing and participate in trade shows and technology events.

Education and Experience

• Bachelor’s degree in Business Studies, Computer Sciences, or a related field.
• Evidence of continued education in sales and technology.
• At least five years of experience, including one to two years in a similar role.
• Customized enterprise IT solution sales experience is mandatory.
• Digital transformation sales experience is highly preferred.
• Middle East and Qatar sales experience is highly preferred but not mandatory.
• CRM software experience is a plus.

Skills and Abilities

• Excellent selling, negotiation, communication, presentation, and relationship-building skills.
• Ability to drive sales growth and manage complex enterprise sales discussions.
• Excellent knowledge of Microsoft Office.
• Self-motivated, competitive, and results-driven approach.
• Good understanding of marketing and negotiating techniques.