Riverbed NPM Specialist
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Key skills for this role
About the Role
Dicetek LLC seeks a Riverbed NPM Specialist to provide centralized remote monitoring, L1 triage, and continuous optimization of Riverbed alerts and dashboards. The role requires expertise in Riverbed NPM tools including AppResponse, Netprofiler, NetIM, and Portal.
Key Skills for This Role
Responsibilities
- Provide centralized remote monitoring service from vendor NOC
- Perform continuous monitoring of Riverbed alerts and dashboards
- Validate alerts, create incidents, and perform L1 triage
- Escalate incidents based on defined SOPs
- Provide continuous tuning and optimization aligned with OEM services
- Deliver reporting, trend analysis, and recommendations
Requirements
- Expertise in Riverbed NPM tools (AppResponse, Netprofiler, NetIM, Portal)
- Experience in centralized remote monitoring and L1 triage
- Ability to perform continuous tuning and optimization aligned with OEM services
Full Job Posting
Role Overview
- Riverbed NPM Specialist role at Dicetek LLC in Abu Dhabi, UAE.
- Focus on centralized remote monitoring of Riverbed NPM tools.
Key Responsibilities
- Provide centralized remote monitoring service from vendor NOC.
- Perform continuous monitoring of Riverbed alerts and dashboards.
- Validate alerts, create incidents, and perform L1 triage.
- Escalate incidents based on defined SOPs.
- Provide continuous tuning and optimization aligned with OEM services.
- Deliver reporting, trend analysis, and recommendations.
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