Return Receiver/Classifier 1

Return Receiver/Classifier will receive, classify, and sort all returned product to initiate credit, replacement, conversions, and upgrades to customers. Classification of product occurs per appropriate specifications allowing for established standards, policies, and procedures. Classifier must have flexibility to assist cross-functional teams within Distribution Center as needs arise across Distribution Operations team.

Receives and inspects various Return types at an average rate of 400 to 500 return products per day.

Assign appropriate grade codes, sort, and initiate credit paperwork to ensure customer receives proper credit.

Sort incoming mail as to type of return (product complaint, repairs, credits, competitive conversions, or upgrades).

Process HIGHVOL Returns to DHL facility on daily basis & periodically assist Distribution with Receiving functions within warehouse.

Performs related duties or projects assigned by supervisor.

Job allows for sitting approximately 50 percent of the time with standing the other 50 percent of the day.

Must be able to transport up to 75 pounds.

Proficiency in Microsoft Excel and Microsoft Word preferred.

Experience in DCS & XA systems preferred.

Familiarity with the use of gauges to classify returned products per WI107030 – Return Goods Processing.

Intermediate product knowledge is required to properly evaluate and disposition product.

Performs work under general direction.

Intermediate knowledge of 5S Standards to comply with procedures within Distribution Center.

Must comply to all Safety guidelines put forth by Distribution Management.

Must be able to operate pallet jack and shrink-wrap machine.

High School Graduate or equivalent required.

EOE/M/F/Vet/Disability