Retail Supervisor (FT)

POSITION SUMMARY

ESSENTIAL DUTIES

• Assist managers with office duties, including data entry, daily reports, payroll, invoices, shift paperwork, incident reports, and scheduling kitchen employee shifts.
• Supervise assignments and breaks and coordinate till startup/closing and shift changeovers.
• Open and/or close the store according to policy and procedure.
• Train and coach all new employees, including conducting employee performance reviews, taking corrective actions, and informing management of staffing issues or needs.
• Process various transactions, including cash, credit/debit, coupons, discounts, and refunds, by issuing receipts, refunds, credits, and change to customers.
• Balance till and receipts daily, document discrepancies and maintain a safe and secure working environment for all cash handling.
• Greet store customers and thank them upon departure as well as resolve customer concerns.
• Manage inventory using a hand-held scanner, ensuring accuracy in ordering, storage, display, rotation, counting, invoice entry, and supervising inventory cycles.
• Inspect all work areas, including the kitchen, for inspection requirements.
• Work closely with managers in all functions of kitchen operations, sales, and budgets.
• Ensure all kitchen equipment is maintained and properly serviced.