Retail Sales Associate (part-time)

Achieve or exceed personal sales targets and productivity standards

Build a positive store environment through effective communication, collaboration and partnership with the management team

Attend and participate in all store meetings, events and product knowledge sessions

Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.

Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories

Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement

Leverage in store elements to provide a memorable customer experience and promote repeat purchase

Follow all store operating procedures to minimize store shrink

Handle all Point of sale (POS) transactions in compliance with company standards

Support in the overall upkeep of physical store maintenance and standards

Maintain Visual Merchandise directives

Minimum 2 years of customer service experience, preferably in the apparel retail industry

Proven record of successful sales performance

Previous experience working with affluent and luxury brands in high traffic locations

Strong time management and multi tasking skills

Ability to work efficiently in a fast-paced and team orientated environment

Good understanding of CRM tools/processes

Excellent communication and social skills

Basic skills in Microsoft Office, specifically, Word and Excel