Retail Sales Associate
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Friendly Stranger (FIKA Company) is seeking a Retail Sales Associate to provide exceptional customer service and guidance in a cannabis retail environment. The role involves greeting customers, generating sales, advising on products, and maintaining store standards.
Key Skills for This Role
Responsibilities
- Greet customers and provide guidance on where they may find items within the store
- Provide award winning customer service and build quality relationships with customers
- Generate sales and advise customers on use and care of accessories
- Participate in merchandising and promotional activities
- Assist with setting up merchandise displays
- Work in partnership with store managers and other employees to maximize store sales
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
Requirements
- Experience in retail sales preferred
- Excellent customer service skills
- Strong communication skills (verbal & written)
- Ability to work in a fast paced, dynamic environment
- High school diploma or GED required
- Clear criminal record
- Provincial Cannabis Certification
- Ability to stand for long periods and lift 25 pounds
Full Job Posting
Job Overview
- The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store.
- The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers.
Job Duties
- Greet customers and provide guidance on where they may find items within the store.
- Provide award winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
- Generate sales.
- Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
- Participate in merchandising and promotional activities.
- Maintain a high level of customer service.
- Assist with setting up merchandise displays.
- Work in partnership with store managers and other employees to maximize store sales and in store presence.
- Ensure accuracy in all transactions, inventory, and procedures.
- Participate in all manner of store maintenance.
- Maintain a high level of product knowledge.
- Maintain a professional appearance, demeanor, and attitude always.
Core Competencies & Requirements
- Experience in retail sales preferred.
- Ability to work in a fast paced, dynamic environment.
- Excellent customer service skills, interpersonal, organizational, and communication skills.
- Motivated and creative team player.
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Ability to build and maintain lasting relationships with customers.
- Strong communication skills (verbal & written).
- Self motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
- Ability to perform basic mathematical calculations.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
Education, Training & Experience
- Experience in the retail industry preferred.
- High school diploma or GED required.
- Clear criminal record.
- Provincial Cannabis Certification.
Working Conditions
- Ability to stand for long periods of time.
- Ability to lift 25 pounds.
- Overtime as required.
Why you’ll love working here
- Opportunity to work with a best in class team.
- Internal advancement opportunities.
- Wellness program including access to mental health resources.
- Access to internal learning & development programs.
- Team member discount and access to other perks like Perkopolis, Goodlife and many more!
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Friendly Stranger
Retail Experience Lead
Toronto, CAN
Friendly Stranger, a cannabis retail brand under The FIKA Company, is seeking a Retail Experience Lead to oversee daily operations and supervise staff during assigned shifts. You will maintain store appearance, deliver h
Retail Experience Lead - Danforth Ave
Toronto, CAN
Friendly Stranger is seeking a Retail Experience Lead to oversee daily operations, supervise staff, and deliver exceptional customer service at our Danforth Ave location. The ideal candidate has strong retail knowledge,