Retail Planning Systems Consultant

Purpose

RESPONSIBILITIES

• Configure and develop solutions supporting planning and merchandising processes (e.g. forecasting, allocation, replenishment, open-to-buy), using platforms such as Board and related tooling.
• Operate within a scrum team delivering backlog items and supporting live services.
• Engage in sprint ceremonies (planning, refinement, retrospectives, demos), providing the technical voice on feasibility, dependencies, and delivery approach.
• Deliver both change (enhancements, improvements) and run (defect resolution, stability) activities within the team backlog.
• Translate business requirements (from Business Analysts) into robust configurations, calculations, and workflows.
• Work under the direction of the Senior Product & Delivery Manager to execute backlog priorities and deliver agreed outcomes.
• Contribute technical engineering capacity to Planning & Merchandising-related programmes (e.g. major platform changes, re-platforming initiatives) when demand requires support beyond the product team's standard backlog.
• Collaborate with Solution Architects to ensure solutions align to enterprise architecture standards, integration patterns, and data models.
• Support integrations between domain platforms and enterprise systems (e.g. SAP, PLM, data platforms), recognising the high level of dependency across the domain.
• Identify and escalate platform risks (e.g. technical debt, performance degradation, upgrade dependencies) to the Senior Product & Delivery Manager, contributing to the team's risk and dependency management.
• Troubleshoot and resolve platform issues, ensuring minimal disruption to business-critical planning and merchandising processes.
• Contribute to backlog refinement and estimation, providing technical input on feasibility, effort, and risks.
• Support testing activities (unit, integration, business validation) to ensure solutions meet functional and non-functional requirements.
• Maintain clear documentation of platform configurations, models, and processes to support operational continuity.
• Oversee and direct third-party engineering resources operating within the scrum, ensuring delivery quality, adherence to engineering standards, and alignment to backlog priorities.
• Provide technical challenge and assurance on partner outputs, estimates and solution approaches.
• Participate in the engineering community of practice across Burberry IT, sharing knowledge and aligning to enterprise-wide engineering standards and tooling expectations.

PERSONAL PROFILE