HR Operations Coordinator - FTC
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Key skills for this role
Key Skills for This Role
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Responsibilities
- Manage accurate and timely HR administration across the employee lifecycle, including contracts, new starter records, employee changes and departures.
- Resolve escalated HR queries covering employee processes, time and pay matters, and straightforward employee relations support.
- Partner with Employee Relations and HR Business Partners to provide clear guidance aligned with internal policies and relevant local employment legislation.
- Prepare accurate documentation for formal employee processes and complete assigned work within agreed service levels.
- Use HR data and colleague feedback to identify trends, strengthen processes and improve the overall service experience.
- Build trusted relationships across the business, acting as an escalation point for managers and supporting annual reward activity, team development and HR projects.
Personal Profile
Experience in HR shared services, HR operations or HR administration, supporting a broad range of employee lifecycle activities.
Working knowledge of HR processes and employment legislation, with the ability to apply policies appropriately and consistently.
Fluency in English and German, both written and spoken, to support colleagues across the relevant markets.
A thoughtful and service-focused approach, with clear communication skills and confidence working with colleagues at different levels.
Strong attention to detail, sound judgement and the ability to organise competing priorities within agreed deadlines.
Proficiency in Microsoft Outlook, Excel, Word and Teams, including working with data and producing accurate professional documentation.
Job Segment: Operations Manager, Employee Relations, HR, Operations, Human Resources
About Burberry
British luxury fashion house specializing in apparel and accessories.
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