Retail Operations Associate

Retail Operations Associate

Responsibilities

• Provides exemplary customer service to all guests according to accepted service standards.
• Knowledgeable about current product lines and communicates product information to customers.
• Knows and adheres to all policies and procedures, such as opening and closing, receiving, and maintaining inventory, cash register operations, food handler guidelines, and other administrative duties.
• Supports coffee bar operations by serving beverages and food, on occasion.
• Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary retail operations.
• Knows and ensures that Museum policies and procedures are followed.
• Knows and adheres to all merchandising standards with high attention to detail.
• Always adheres to Museum safety procedures.
• Engages with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
• Prioritizes the Museum’s values of inclusion and kindness in all interactions with staff, volunteers, and guests.
• Additional duties as needed
• Actual Pay Rate: $15.00/hour
• A demonstrated passion for customer service
• Ability to accurately handle cash, charge, check, and gift card transactions
• Basic knowledge of computer systems
• Ability to stand for up to 9 hours
• Ability to maneuver around sales floor and stock room including repetitive bending, prolonged standing, twisting, and climbing
• Ability to withstand prolonged periods of repetitive motions with hands/wrists
• Ability to lift 40 pounds
• Flexible schedule with weekend and potential evening work
• Additional job related duties as needed

Preferred