Retail Manager (DTC Offline Stores)
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Key skills for this role
About the Role
Alpargatas S.A. seeks a Retail Manager to lead offline retail experience across APAC, Middle East & Africa for the Havaianas brand.
Key Skills for This Role
Responsibilities
- Ensure consistent, premium Havaianas brand experience across all retail stores
- Implement global retail guidelines including store design, VM standards, staff training, uniforms, packaging, and in store communication
- Drive operational excellence across all stores in alignment with global standards
- Develop market specific retail expansion strategies (flagship, lifestyle, kiosks, standard stores)
- Conduct commercial feasibility analysis (CAPEX, cash flow, IRR, payback period) for new store openings
- Support distributors in evaluating and executing profitable store growth
- Develop annual joint business plans with distributors and ensure target achievement
- Monitor retail performance vs financial plans and drive corrective actions
- Analyze retail KPIs, merchandising performance, and trading effectiveness
- Act as a key liaison between distributors and internal business units
- Collaborate with Brand Marketing, Trade Marketing, and Commercial teams to drive alignment and execution
Requirements
- 6+ years of experience in offline retail, preferably within global lifestyle or fashion brands
- Strong understanding of retail operations, P&L, and commercial performance
- Advanced Excel and MS Office skills (PowerPoint, Word)
- Strong analytical mindset with ability to deep dive into data and performance insights
- Excellent stakeholder management and communication skills
- High attention to detail, ownership mindset, and ability to work in fast paced environments
- Passion for retail, brand execution, and customer experience
- Preferably based in UAE
Full Job Posting
Company Overview
- Alpargatas S.A. is a global Brazilian company with over 118 years of heritage and the owner of the world famous brand Havaianas.
- Our International Distributor Markets (IDM) Business Unit, based in Dubai, is looking for a Retail Manager to lead and elevate the offline retail experience across APAC, Middle East & Africa through our distributor network.
Key Responsibilities
- Ensure consistent, premium Havaianas brand experience across all retail stores.
- Implement global retail guidelines including store design, VM standards, staff training, uniforms, packaging, and in store communication.
- Drive operational excellence across all stores in alignment with global standards.
- Develop market specific retail expansion strategies (flagship, lifestyle, kiosks, standard stores).
- Conduct commercial feasibility analysis (CAPEX, cash flow, IRR, payback period) for new store openings.
- Support distributors in evaluating and executing profitable store growth.
- Develop annual joint business plans with distributors and ensure target achievement.
- Monitor retail performance vs financial plans and drive corrective actions.
- Analyze retail KPIs, merchandising performance, and trading effectiveness.
- Act as a key liaison between distributors and internal business units.
- Collaborate with Brand Marketing, Trade Marketing, and Commercial teams to drive alignment and execution.
What We Are Looking For
- 6+ years of experience in offline retail, preferably within global lifestyle or fashion brands.
- Strong understanding of retail operations, P&L, and commercial performance.
- Advanced Excel and MS Office skills (PowerPoint, Word).
- Strong analytical mindset with ability to deep dive into data and performance insights.
- Excellent stakeholder management and communication skills.
- High attention to detail, ownership mindset, and ability to work in fast paced environments.
- Passion for retail, brand execution, and customer experience.
- Preferably based in UAE.
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