Restaurant Supervisor
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Key skills for this role
About the Role
Leto cafe in Doha, Qatar is seeking an experienced Restaurant Supervisor to oversee daily operations and ensure excellent customer service. The role involves supervising staff, handling complaints, and maintaining food safety standards.
Key Skills for This Role
Responsibilities
- Supervise and coordinate daily restaurant operations
- Ensure exceptional customer service and guest satisfaction
- Monitor staff attendance, grooming, and performance
- Train, coach, and motivate restaurant team members
- Handle customer complaints professionally and resolve issues promptly
- Ensure compliance with company policies, food safety, and hygiene standards
- Coordinate with kitchen and management teams to ensure smooth service
- Monitor inventory levels and report shortages when necessary
- Assist in scheduling staff shifts and managing manpower requirements
- Support sales initiatives and help achieve restaurant targets
Requirements
- Minimum 4 5 years of experience as a Restaurant Supervisor or similar role in the F&B industry
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Knowledge of food safety and hygiene standards
- Ability to work under pressure in a fast paced environment
- Good problem solving and organizational skills
- Proficiency in English; Arabic is an advantage
Full Job Posting
Job Summary
- We are seeking an experienced and motivated Restaurant Supervisor to oversee daily restaurant operations and ensure excellent customer service.
- The ideal candidate will lead and support the service team, maintain operational standards, and contribute to a positive dining experience for guests.
Key Responsibilities
- Supervise and coordinate daily restaurant operations.
- Ensure exceptional customer service and guest satisfaction.
- Monitor staff attendance, grooming, and performance.
- Train, coach, and motivate restaurant team members.
- Handle customer complaints professionally and resolve issues promptly.
- Ensure compliance with company policies, food safety, and hygiene standards.
- Coordinate with kitchen and management teams to ensure smooth service.
- Monitor inventory levels and report shortages when necessary.
- Assist in scheduling staff shifts and managing manpower requirements.
- Support sales initiatives and help achieve restaurant targets.
Requirements
- Minimum 4 5 years of experience as a Restaurant Supervisor or similar role in the F&B industry.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Knowledge of food safety and hygiene standards.
- Ability to work under pressure in a fast paced environment.
- Good problem solving and organizational skills.
- Proficiency in English; Arabic is an advantage.
Benefits
- Competitive salary package.
- Career growth opportunities.
- Company accommodation and transportation (if applicable).
- Annual leave and other benefits as per Qatar Labor Law.
Work Location
- In person
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