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Restaurant Operations Manager
Compass Group
Dallas, USA
Manager · 5+ years experience
Discovered 2 weeks ago
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As a Restaurant Manager, you will be responsible for ensuring that our guests receive excellent service and our team members uphold Levy's hospitality standards.
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Job Summary
As a Restaurant Manager, you will be responsible for ensuring that our guests receive excellent service and our team members uphold Levy's hospitality standards.
Detailed Responsibilities:
Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards Trains and conveys brand clarity through the menu, wine, and beverage knowledge Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements Engages in the financial goals of the operation with support from the General Manager Employs good safety and sanitation practices Follows and enforces responsible alcohol service policies Executes required daily reporting in a timely manner Executes inventory controls Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook Executes all menu requirements and fulfills all guest-specific service requests Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously Holds team accountable to steps of service to deliver great guest service Ensures team members have the tools necessary to complete their jobs Uses all performance management tools to provide guidance and feedback to team members Promotes a cooperative work climate, maximizing productivity and morale Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members Interviews, hires, trains, and develops team members according to Levy guidelines Displays a positive attitude towards team members Other duties, as assigned
Job Requirements: 5+ years of experience in a food and beverage operational position Bachelor’s degree in Hospitality Management is preferred High level of computer literacy Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills
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