Resource Operations Assistant Manager

Manage and action resourcing requests using the scheduling system, Retain, ensuring accuracy and timely updates.

Take ownership of your inbox, responding to queries and progressing actions from stakeholders .

Support planning cycles by coordinating data updates, performing checks, and assisting in resolving scheduling issues.

Help identify and resolve portfolio conflicts through clear communication , simple scenario analysis , and 1:1 conversations with stakeholders , seeking support from senior team members where appropriate .

Build positive, professional relationships with your stakeholders and engagement teams.

Act as a reliable point of contact for queries relating to resource availability , allocations , and scheduling .

Provide clear and timely updates to stakeholders , ensuring expectations are managed throughout.

Support the team in managing competing priorities using a practical, solutions-focused approach.

Work through resourcing challenges with guidance where needed, demonstrating good judgement and attention to detail.

Maintain a calm and organised approach during busy periods or when priorities shift.

Assist with onboarding new joiners across onshore and offshore teams.

Help ensure new starters are allocated People Managers, Buddies, and suitable early-stage work to support a smooth transition into the business

Maintain accurate, up-to-date information in Retain through regular checks and updates.

Produce weekly MI reports and highlight any emerging trends, issues, or capacity concerns to the Resource Manager.

Escalate risks or utilisation concerns in a timely and clear manner.

Identify small process improvements that support consistency and efficiency across the resourcing team .

Contribute to team initiatives aimed at strengthening operational processes and ways of working.

Clear , confident communication and strong relationship-building skills

Strong organisational ability and effective workload management

Collaborative mindset with a willingness to learn

Experience in resourcing , workforce planning, scheduling or similar operational environments

Confidence using data and sound judgement to support decisions

Ability to prioritise and adapt in a fast-paced environment

Proactive , solutions-focused approach with a drive for continuous improvement

At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.