Resource Manager

• Maintain accurate visibility into capacity, utilization, and projected workload across teams.
• Support short ‑ and mid ‑ term forecasting, including ramp ‑ ups, ramp ‑ downs, and role transitions.
• Track and report on utilization trends to support workforce and delivery planning.
• Support redeployment opportunities across accounts when appropriate.

• Work closely with Project Management, Production, Account, and Creative/Delivery leads to ensure resourcing aligns with client commitments.
• Partner with Finance and Operations to support accurate staffing assumptions for scopes and planning as needed.
• Act as a trusted point of contact for resourcing discussions, prioritization decisions, and trade ‑ offs.

• Coordinate the use of freelancers and external vendors to address short ‑ term demand spikes, specialized skill requirements, or timing constraints.
• Partner with Project Management, and Craft Leads to ensure external resources are onboarded efficiently and aligned to scope, timelines, and delivery standards.
• Maintain visibility into external resourcing to support planning, continuity, and cost awareness.
• Support smooth transitions between freelance/vendor resources and internal teams as demand stabilizes.

• Ensure consistent use of resourcing tools, trackers, and dashboards (e.g., Smartsheet Resource Management ).
• Maintain accurate resourcing data to support reporting, audits, and leadership reviews.
• Contribute to continuous improvement of resourcing processes, governance, and ways of working .

• Support onboarding and offboarding from a resourcing perspective, ensuring smooth transitions.
• Partner with Leads to identify skill gaps and development needs.
• Promote transparency, fairness, and sustainability in resource decision ‑ making.
• Minimum 3+ years of experience in resource management, capacity planning, or operations within a creative, production, or agency environment.
• Strong understanding of creative workflows and delivery models.
• Experience managing multiple projects, teams, and competing priorities.
• Highly organized, analytical, and detail ‑ oriented with strong problem ‑ solving skills.
• Proficiency in Microsoft Office, particularly Excel, with the ability to build and maintain reports, trackers, and analysis to support resourcing, utilization, and planning.
• Excellent communication , relationship and stakeholder management capabilities.
• Experience with resource management or project planning tools (e.g., Smartsheet, Float, Jira) .
• Experience coordinating freelancers and/or external partners is an asset.

Transparency matters to us.

The salary range for this position is $85,000 to $95,000 per year.

Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications.

This range reflects what we reasonably expect to offer based on current market data.

We use artificial intelligence tools to support parts of our hiring process, such as reviewing applications or analysing resumes.

These tools assist our recruitment team but never replace human decision-making.

We believe in a human-first approach, where your experience and potential are recognised by people.

Publicis Canada is committed to building a diverse workforce representative of our community.

We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

If you require a specific accommodation please contact Human Resources.