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Resident Solutions Architect (UK)

Acceldata
GBR
Full-time
Senior · 10+ years experience
Hybrid
Discovered 2 weeks ago
PythonSQLKubernetes
Free

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  • Assist strategic customers in deploying their use cases and workloads into production on the Acceldata ADOC platform, leading the post-win technical account strategy/execution plan
  • Be the accountable technical point of contact assigned to onboard specific Use Cases across multiple ADOC customer(s), creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the ADOC platform.
  • Develop an execution plan that covers all activities of all customer-facing technical roles and teams
  • Be the first contact for any technical challenge or questions related to the production/go-live status of agreed-upon Use Cases in your aligned customers.
  • Collaborate with the User Education, Product Engineering, Product Management and Support teams, and escalate to expert-level technical specialists for requests that are beyond your scope of activities or expertise. Also, coordinate with Feild Engineering in the delivery of their projects.
  • Navigate Acceldata Product and Engineering teams for New Product Innovations, Private Previews and Upgrades
  • Provide regular internal and external updates on progress and risks/blockers to your project/engagement.
  • 10+ years of experience where you have been accountable for technical program delivery within the domain of Data and AI and where you can contribute to the technical debate and design choices with our customers
  • Programming experience in Python, SQL.
  • Hands-on experience with Kubernetes.
  • Experience in a customer-facing pre-sales, technical architecture of distributed data systems, customer success, or consulting role
  • An understanding of how to attribute business value and outcomes to specific project deliverables
  • Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing the delivery of complex programmes/projects
  • Continuous learning and keeping up with the fast evolution of the Acceldata ADOC platform
  • Track record of overachievement against quota, goals or similar objective targets.

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