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At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends. As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts. Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million. Village House is a spacious, newly renovated assisted living home nestled in the hills of Kelowna, BC, designed specifically for young adults with high and complex medical needs. The home is equipped with modern medical technology—including ceiling and mobile lifts, accessible bathrooms, and enhanced safety features—to ensure comfort, dignity, and seamless clinical support. Grounded in trauma informed practice, Village House promotes a safe, structured, and predictable environment where residents can feel secure and empowered. Our team designs and evaluates individualized programs that support healthy development, involve families, and reduce potential trauma triggers. Staff work collaboratively to build strong, positive relationships and create a healing, supportive atmosphere where each resident can thrive.
Under supervision, the residence worker (RW) is responsible for assisting clients to live successfully in residential settings in an accredited agency. Ensures physical, emotional, social, educational and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills. Provides behavioral support and supervision in the program and community, implements and monitors individual program plans through observation and accurate reporting, and participates in operating and maintaining the program. This position requires experience working with high needs adult populations and a strong understanding of complex care environments. Scheduling: One (1) permanent full-time position, working 40 hours per week: • Monday through Friday 0800-1600
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• A certificate, diploma or degree in one of the humanities, social work or related field. Other combinations of education and experience may be considered. • Minimum of one year recent related experience in a community-based setting, or a combination of relevant education and experience. • Previous experience with operating a licensed home and trauma informed practice • Training in substance use is an asset • Training / work experience dealing with sexually intrusive behaviours is an asset • Familiarity with Housing First, Harm Reduction and Employment First initiatives • Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates • Valid Class 5 BC Driver’s License and clean driver’s abstract • Mandt and/or Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate • Positive behavior supports experience
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.
• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends • Work/life balance • Learning and career development opportunities • Competitive wages and salaries • Paid vacation and benefits for eligible employees • Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia • Matching RRSP plan for eligible employees within Alberta • Professional development opportunities and job-related training • Employee and Family Assistance Program • Long Service Milestone rewards • Employee referral bonus program • A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
For more information on Taproot Community Support Services visit our website: taproot.ca
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply. Equal-Opportunity Employer Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment. No telephone calls please. Only those candidates selected for an interview will be notified.
Employee-owned Canadian social services provider supporting children, youth, adults, and families through personalized, culturally responsive programs.
Visit company websiteJobs and hiring trendsCAD 25.95-29.76 hourly / hour
Full-time
Entry · 1+ years experience
Onsite
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