Reservationist

• Welcome guests warmly and confidently on arrival
• Manage reservations, walk-ins and waiting lists during service
• Seat guests and manage the flow of the restaurant to support smooth service
• Oversee cloakroom and guest arrivals during busy periods
• Communicate clearly with managers, floor teams and the kitchen
• Support the floor team by helping set and reset tables and assist service when needed
• Handle guest enquiries in person, by phone and email with care and professionalism
• Naturally friendly, confident and great with people
• Comfortable working in a fast-paced, busy restaurant environment
• Organised, calm and able to think on your feet
• A reliable team player who enjoys being part of a close-knit team
• Previous hospitality or customer-facing experience is helpful but not essential, full training provided
• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Paid overtime on salaries
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression opportunities

We’re building a team that reflects the richness and diversity of the communities we serve.

At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together.

If this role excites you but you don’t meet every requirement, please apply anyway.

You might be exactly who we’re looking for.