Reservation Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Our Travel and Tourism department is looking for a Russian and English-speaking experienced candidate to join us as a Reservation Executive. You will be responsible for helping clients in planning and making a reservation for their vacations.
Key Skills for This Role
Full Job Posting
Overview
Our Travel and Tourism department is looking for a Russian and English-speaking experienced candidate to join us as a Reservation Executive.
You will be responsible for helping clients in planning and making a reservation for their vacations.
You will also be responsible for coordinating with the clients for any issues and queries.
Besides this, you should be able to maintain client's details accurately for future reference.
As an ideal candidate, you should possess excellent data entry skills and good customer service skills.
You should also have outstanding communication skills and the ability to work for long working hours.
Responsibilities
- Assisting clients with planning and making reservations.
- Suggesting local tourists' attractions and places.
- Process payments and send reservation confirmation to the clients.
- Communicating with the Front Desk to confirm the reservation.
- Explaining to the clients about the services the company offers.
- Answering the clients' questions and complaints.
- Providing the clients with additional services or special services.
- Selling insurance packages to the clients.
- Maintaining customer's detailed information.
- Sorting out any issues which may arise during online payments.
- Offering customer service to the client in regards to the cancellation of reservations.
- Providing excellent customer services and customer satisfaction.
- Managing all the guest's emails and calls.
- Ensuring compliance to all security and safety standards.
Requirements
- Graduate of Bachelor’s degree.
- Preferably knows how to speak RUSSIAN and English language fluently
- 3 years of experience as a Reservation Executive, Travel Agent, or a relevant role in the Travel and Tourism industry.
- Professional certification as a Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) will be an advantage.
- Working experience in using office equipment.
- Excellent people and problem-solving skills.
- Good communication skills both written and verbal.
- Ability to offer exceptional customer service.
- Outstanding sales and negotiation skills.
- Ability to multi-task efficiently.
- Ability to handle and maintain confidential information.
- Good data entry skills.
- Extraordinary time management and organizational skills.
- Ability to resolve the clients' issues promptly.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Atlantis Holiday LLC
Sales Executive
Dubai, UAE
Atlantis Holiday LLC is seeking a dynamic Sales Executive to drive growth in the travel and tourism sector. The role involves managing corporate client relationships, developing sales strategies, and identifying new busi
Spanish Inbound Travel Consultant
Dubai, UAE
Atlantis Holiday LLC seeks a dedicated Spanish-speaking Inbound Travel Consultant with at least 2 years of experience in holiday packages and air ticketing. The role involves coordinating logistics, liaising with supplie
Russian Travel and Holidays Consultant
Dubai, UAE
Atlantis Holiday LLC seeks a dedicated Russian-speaking Travel and Holidays Consultant with at least 2 years of experience in holiday packages and air ticketing. The role involves coordinating logistics, liaising with su
Arabic Travel and Holidays Consultant
Dubai, UAE
Atlantis Holiday LLC seeks an Arabic/English-speaking Travel and Holidays Consultant with at least 3 years of travel industry experience. The role involves researching travel options, making reservations, preparing itine
Inbound Operations Supervisor
Dubai, UAE
Atlantis Holiday LLC is seeking an experienced Inbound Operations Supervisor for Holidays and Travel to implement processes and enable business growth. Requires 5-8 years in travel/tourism with 4+ years in operations or
Russian Cruise and Travel Consultant
Dubai, UAE
Atlantis Holiday LLC is seeking a Russian-speaking Cruise and Travel Consultant with at least 2 years of experience in holiday packages and luxury cruise consulting. The role involves coordinating logistics, liaising wit
E-Commerce Manager
Dubai, UAE
We are looking for an Arabic and English-speaking E-Commerce Manager with at least 3 years of experience in the travel industry to join immediately. You will create and implement online sales strategies, manage product c
Inbound Travel Consultant
Dubai, UAE
Atlantis Holiday LLC is looking for an Inbound Travel Consultant with at least 2 years of travel industry experience. Responsibilities include researching and booking travel accommodations, preparing itineraries, advisin
Sales Executive
Dubai, UAE
Spanish Inbound Travel Consultant
Dubai, UAE
Russian Travel and Holidays Consultant
Dubai, UAE
Arabic Travel and Holidays Consultant
Dubai, UAE
Inbound Operations Supervisor
Dubai, UAE
Russian Cruise and Travel Consultant
Dubai, UAE
E-Commerce Manager
Dubai, UAE
Inbound Travel Consultant
Dubai, UAE