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Reservation Agent

White Spot Facilities Management Services LLC
Dubai, UAE
Full-time
Entry
Onsite
Discovered Today
Property Management Systems (PMS)
Free

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Key skills for this role

Property Management Systems (PMS)
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Key Responsibilities

  • Handle new reservations, amendments, cancellations and guest enquiries.
  • Manage bookings through Property Management Systems (PMS) and online booking platforms.
  • Ensure rates, availability and guest details are accurately updated.
  • Coordinate with Operations and Housekeeping for guest arrivals and special requirements.
  • Respond professionally to guest calls, emails and booking requests.
  • Maintain accurate reservation and guest records.

Requirements

  • Previous experience in reservations, holiday homes, hotels or hospitality.
  • Good knowledge of PMS / reservation and booking systems.
  • Strong communication and customer-service skills.
  • Good computer and administrative skills.
  • English is mandatory; Arabic is preferred.
  • UAE holiday-home/hospitality experience is preferred.
  • Male/Female candidates can apply.

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