Repair Manager - EMEA
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Key skills for this role
About the Role
Skyways Technics seeks a Repair Manager to oversee the repair vendor network across EMEA, managing external repairs from initiation to completion. The role requires 5-8 years of aviation aftermarket procurement or repair management experience, team leadership, and vendor performance management.
Key Skills for This Role
Responsibilities
- Manage external repairs from initiation through completion for direct customer repairs, core units, and teardown
- Create and issue Repair Orders, ensuring on time, quality compliant execution
- Monitor and enforce adherence to terms and conditions in vendor agreements
- Track vendor performance against KPIs and conduct regular operational reviews
- Develop and expand Skyways Technics’ repair vendor network
- Manage, mentor, and develop the Repair Management team
- Proactively identify and propose process improvements within repair cycle management
- Ensure all transactions with vendors are properly recorded and documented
Requirements
- Bachelor’s degree in Business, Supply Chain Management, Aviation Management, or related field; equivalent experience considered
- Minimum 5–8 years of experience in aviation aftermarket procurement, repair management, or vendor management
- Demonstrated experience managing third party repair vendors, including sourcing, negotiation, and performance management
- Prior experience leading or managing a team
- Strong working knowledge of aviation component repair cycles, vendor agreements, and commercial terms
- Proficiency in Microsoft Office and ERP/inventory management systems
- Must be based in or willing to relocate to Dubai, UAE
Full Job Posting
Position Overview
- The Repair Manager is responsible for managing Skyways Technics’ repair vendor network in support of trading and external repair requirements across the EMEA region, while leading the Repair Management team.
- The role’s primary focus is to ensure that external repair requirements are met in a manner that facilitates quality outcomes and on time delivery to customers, while maintaining the most efficient and cost effective approach.
Key Responsibilities
- Manage external repairs from initiation through to completion for both direct customer repairs, core units and from teardown, ensuring full lifecycle ownership.
- Create and issue Repair Orders, ensuring their on time, quality compliant execution in line with customer and company requirements.
- Monitor and enforce adherence to terms and conditions as defined in Skyways Technics’ vendor agreements, escalating non compliance as required.
- Ensure all external repair activities are conducted in the most efficient and cost effective manner without compromising quality or delivery timelines.
- Track vendor performance against agreed KPIs and conduct regular operational reviews to ensure continued service quality and commercial competitiveness.
- Develop and expand Skyways Technics’ repair vendor network in line with the company’s broader commercial and operational strategy.
- Identify underperforming vendors and lead corrective action discussions, escalating to the Group Repair Manager where necessary.
- Support the negotiation and renewal of vendor agreements, ensuring commercially favourable terms and sustained service levels.
- Manage, mentor, and develop the Repair Management team, ensuring all team members are competent, motivated, and performing to expected standards.
- Take ownership of the work related wellbeing and performance of direct reports, conducting regular check ins and performance discussions.
- Set clear objectives and priorities for the team in alignment with broader commercial and operational goals.
- Foster a collaborative, accountable, and detail oriented team culture within the Repair Cycle Management function.
Qualifications & Experience
- Bachelor’s degree in Business, Supply Chain Management, Aviation Management, or a related field; equivalent professional experience will be considered.
- Minimum 5–8 years of experience in aviation aftermarket procurement, repair management, or vendor management, preferably within the MRO or component trading sector.
- Demonstrated experience managing third party repair vendors, including sourcing, negotiation, and performance management.
- Prior experience leading or managing a team, with a track record of developing direct reports and managing performance effectively.
- Strong working knowledge of aviation component repair cycles, vendor agreements, and commercial terms within the aftermarket environment.
- Proficiency in Microsoft Office and ERP/inventory management systems; experience with Pentagon 2000 or equivalent platforms is advantageous.
- Must be based in or willing to relocate to Dubai, UAE.
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