Renewals Associate

Highly proactive, “can-do” attitude

Strong written and verbal communication skills

Solid critical thinking/problem-solving skills

Experience in successfully leveraging AI tools including Claude, ChatGPT, etc.

Intermediate Excel skills

Ability to successfully manage multiple priorities simultaneously

2+ years of related experience.

This role is a launchpad, not a ceiling. As part of a fast-growing organization, you'll have real, visible runway to grow — whether that's advancing into senior renewals or account management roles, moving into revenue operations or leadership, or carving out a specialty in the AI-driven tools reshaping how this work gets done. We invest in people who show initiative, and we promote from within.

A fun, fast-paced work environment

Responsible PTO Plan that meets or exceeds state and local medical and family leave laws

11 paid holidays

Community and social events to keep you connected and engaged

Mental Health Benefits

Medical, Dental and Vision insurance

Company-paid Group Life Insurance, Short- and Long-Term Disability

Flexible Spending Account & Health Savings Account

Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice

Pet Insurance

401 (k) with company match with eligibility on Day 1 of employment

2 Paid Volunteer Time Off Days

And much more!

*Part-Time and Contractor positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. Full-time temporary employees are eligible for certain group benefits after a waiting period; specific eligibility timing will be provided at the time of offer.

Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.