breezy
Remote RN Inbound Agent
Cortex
Remote, USA
Contract, Temporary
Entry
Remote
USD 25-25 hourly / hour
Discovered 1 weeks ago
Free
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As a Remote RN Contingent Hurricane Response Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance.
Your primary responsibility will be to handle inbound phone calls, listen empathetically to policyholders' claims, gather essential information, and provide guidance on the claim process.
You will need to swiftly adapt to our platform and effectively communicate the necessary steps for claim submission.
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Job Description
As a Remote RN Contingent Hurricane Response Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound phone calls, listen empathetically to policyholders' claims, gather essential information, and provide guidance on the claim process. You will need to swiftly adapt to our platform and effectively communicate the necessary steps for claim submission.
Qualifications
- Current and active US RN license
- Reside within the United States
- Willingness to accept a temporary contract in the event of a hurricane or natural disaster
- Availability to complete an 8-hour training course and commence work within 72 hours of activation
- Excellent communication skills to interact with policyholders with empathy and professionalism
- Quick learner with the ability to adapt to new platforms and technologies rapidly
- Computer savvy, capable of navigating new systems efficiently
Responsibilities
- Receive and manage inbound phone calls from policyholders affected by hurricanes
- Gather accurate and detailed information about insurance claims
- Provide clear and concise guidance on claim submission procedures
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