(Remote) Quality Assurance Analyst

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

What your impact will be:

Design testing plans and strategies for UI, API, load, performance, integration, and regression testing for our different products - web and client/server

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met

Analyze, recommend, and configure tools to be used for quality assurance

Writing and maintaining automated test suites for front-end and back-end components using TestComplete and ReadyAPI

Installing and configuring test environments

Develop and maintain existing scripts to refresh testing environments

Collect metrics to measure the quality of our products over time

Collaborate with the development team and the rest of QA team to improve software quality

Compile

Thorough understanding of the Software Development Life Cycle and QA

3+ years of experience in software development QA

Experience working with MS SQL

Ability to communicate technical concepts to non-technical audiences: create release notes, slides/documents to assist sales and marketing