Remote Care Advisor (Sales Representative)

As a Care Advisor, you'll play a critical role in helping families choose Earth for their end-of-life arrangements. This is a quota-based sales position, designed for someone motivated to meet and exceed clear sales targets.

In this role, you will:

Guide families compassionately through their end-of-life decisions, educating them on Earth's unique and sustainable services through online literature, tours, virtual meetings, and personalized phone consultations.

Build expertise in both pre-need (planning ahead) and at-need (immediate need) arrangements, understanding and navigating the emotional sensitivities unique to each scenario.

Maintain meticulous records in our CRM, managing 60-100+ daily calls, carefully documenting conversations, updating records accurately, and strategically nurturing relationships through thoughtful follow-up emails.

Stay current on company policies, insurance licensing requirements, and federal regulations across multiple states, proactively ensuring compliance as Earth expands into new markets.

Work a consistent schedule (typically Monday–Friday, 8am–5pm) that also includes periodic evening shifts (5pm–8pm), weekend rotations, and holiday coverage to maintain our commitment to exceptional customer support seven days a week.

Prior experience in end-of-life care is always valued!

A genuine interest in environmental conservation and sustainable practices will resonate deeply with our mission

A current or active life insurance license is not required initially but will be necessary for promotion opportunities (we provide funding and support for obtaining this license)

An impressive track record of making 100+ daily calls for 2+ years, while maintaining your enthusiasm and energy, speaks volumes about your dedication

We highly value multilingual skills - Spanish is particularly appreciated, but we welcome speakers of all languages!

This is an opportunity to be a part of a vibrant and energized team that offers a sustainable alternative for end of life care! We encourage a spirit of continuous improvement. We're always learning and striving to enhance our productivity and family experience. We value your warmth, flexibility, and enthusiasm. We're a startup, and we'll learn and grow together in a supportive and demanding environment.

Compensation: $80,000 OTE

Benefits: Salary, Commission and Equity; Performance Bonus Eligible; Medical, Dental, Vision, 401(k) plan

Perks: Laptop, monitor for dual display, computer mouse, headset and other accessories for home office