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Remote Call Center Representative
Education Affiliates
Remote, USA
Part-time
Entry
Remote
Discovered 1 weeks ago
Free
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Location
- Represents and provides information about the EA schools to prospective students via the telephone. Essential Duties and Responsibilities:
- Transfers phone calls to appropriate campus
- Provides information about campuses
- Provides a professional company image through phone interaction
- Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
- Organizes workflow to meet departmental goals
- Meets all quality standards
- Regular and reliable attendance
Skills/Competencies/Qualifications
- High School Diploma or GED
- Basic PC skills with capability to learn customer service applications
- Persuasive communication skills
- Typing 20-25 wpm
- Previous call center / customer service experience preferred
- Record of achievement illustrating strong goal orientation
- Display of highest levels of integrity and intelligence
- Ability to multi-task and to succeed within strict deadlines
- Strong detail orientation and capability to be highly organized
- Proven ability to interact effectively with prospective students
About Education Affiliates
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