Relationship Manager - SME TASC

Job Summary

Key Responsibilities

• Business • effectively generating new business – identify prospects and convert in line with the Bank’s appetite • strategically formulating account plan – provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions • proactively building trusted client relationships – maintain a portfolio of active and growing customers Processes • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes. • Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level. • Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth. • Conduct regular and timely customer due diligence (CDD) reviews • Ensure CDD profiles are error free for timely sign off • Follow and comply with AML CDD policies and procedures where applicable • Identify KYC issues, provide solution or escalate to line manager if necessary • Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures • Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures People & Talent • Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture

Skills and Experience

• Communication • Sales & networking

Qualifications

• University Graduate • Minimum [4] years of relevant experience in serving business/commercial/corporate clients. Experience in servicing international businesses under the cross-border context is a plus • Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations • Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply/value chains and market environment • Knowledge of operational procedures, documentation requirements, banking practices and regulations related to retail banking • Firm in all business guidelines and compliance issues • Sound knowledge of financial markets and investment products • Outstanding communication and presentation skills

About Standard Chartered

What we offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.