Relationship Manager
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Key skills for this role
About the Role
TALENTMATE is seeking a Relationship Manager to identify and book new liability/transaction business accounts, manage a portfolio of business liability customers, and ensure robust portfolio growth.
Key Skills for This Role
Responsibilities
- Identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth
- Work closely with other units to maximize cross sell opportunities
- Meet financial targets
- Ensure clients conform to the Bank’s compliance criteria
- Manage and grow a portfolio of Business Liability customers through low cost transactional money
- Handle service requirements of all clients under the team to ensure client expectations are met
Requirements
- Mandarin Speaking required
- Over 10 years’ experience in Branch banking, Operations and Relationship Management or Customer Service preferably in a similar HNWI relationship management job
- In depth knowledge of target market and their requirement
- HNWI Relationship Management skills and good working knowledge of RAKBANK products
Full Job Posting
What you will do?
- Identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth
- Work closely with other units in order to maximize cross sell opportunities
- Meet the financial targets
- Ensure that clients conform to the Bank’s compliance criteria
- Ensure that processes/controls are adhered as per the Bank’s guidelines
Core Responsibilities
- Manage and grow a portfolio of Business Liability customers under their purview through low cost transactional money
- Grow the business by adding new business customers
Problem solving and Complexity
- Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams
- Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT
Interaction
- Ensure that coordination with peers and support staff is effective
- Comply with both internal and regulatory requirements while on boarding clients
- Provide and translate market feedback into product development and formulate innovative customer offerings
Who are we looking for?
- Mandarin Speaking required
- Over 10 years’ experience in Branch banking, Operations and Relationship Management or Customer Service preferably in a similar HNWI relationship management job
- In depth knowledge of target market and their requirement in order to assist and guide team to acquire and maintain quality and profitable relationships
- HNWI Relationship Management skills and good working knowledge of RAKBANK products
About The Company
- TALENTMATE Portal brings together jobseekers and employers under one roof.
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