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Please note: This position has a hybrid work arrangement . On average, this means 3 days on-site per week. Please note that this is subject to change due to business priorities.
Reporting to the Director, the Relationship Manager (RM) works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual growth targets, and increasing the profitability of a specified portfolio of ATB Business customers. The RM excels at proactively developing new opportunities while retaining and growing existing relationships.
At the heart of it, you are a relationship builder and connector who thrives on supporting the needs of our small business and agriculture clients in the province. You aim to become a trusted advisor through consistent support and a genuine desire to understand where our clients are, where they came from and where they are going.
Please note: This position has a hybrid work arrangement . On average, this means 3 days on-site per week. Please note that this is subject to change due to business priorities.
Reporting to the Director, the Relationship Manager (RM) works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual growth targets, and increasing the profitability of a specified portfolio of ATB Business customers. The RM excels at proactively developing new opportunities while retaining and growing existing relationships.
At the heart of it, you are a relationship builder and connector who thrives on supporting the needs of our small business and agriculture clients in the province. You aim to become a trusted advisor through consistent support and a genuine desire to understand where our clients are, where they came from and where they are going.
You meet and exceed client needs and expectations by identifying products, services and opportunities they may not be aware of, in order to grow their business.
You achieve set portfolio targets by growing your existing book of business and developing a pipeline of new loans and deposits.
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You refer clients to the appropriate partner and effectively translate ATB Business and Market information for the entire branch team emphasizing its relevance to their business while growing partnerships.
You effectively manage your existing portfolio of ATB Business clients which includes renewing expired credits, initiating and following up on arrears and debt recovery.
You effectively manage operational, regulatory & credit risk to ensure ATB’s risk tolerance is adhered to.
You handle client inquiries, concerns, and complaints expertly by resolving them in a timely manner.
You actively participate in internal and external events, promoting ATB Financial by supporting initiatives that are important to the success of Albertans.
You have the capacity to work collaboratively with clients in a virtual and in-person manner, and are proactive in building relationships with clients and communities you are not always physically present in.
Alberta’s provincial Crown financial institution providing banking, investment, wealth-management and capital-markets services to Albertans and businesses.
Visit company websiteJobs and hiring trendsFull-time
Senior · 5+ years experience
Hybrid
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