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Relationship Associate
Mmsg
Brisbane, AUS
Full-time
Entry
Hybrid
Discovered 2 weeks ago
Free
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Here’s how you will make a difference in this role…
The purpose of this relationship-based role is to understand customer needs, assist in executing digital strategies and improve brand engagement. You will be primarily responsible for lead and database generation, salary packaging participation growth, and brand advocacy.
You will establish strong relationships within your portfolio to form long-term strategic alliances while providing exceptional service, facilitating client and customer education presentations and identifying future opportunities to increase lead generation. In addition, achieving maximum access for employee education & awareness activity.
At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include
- Work with our Relationship Managers to develop and maintain the strategy for each customer site in your portfolio
- Establish and build a strong distribution network to enable the distribution of digital and physical collateral onsite
- Obtain access and schedule Novated Lease and Salary Packaging team meeting education presentations in line with strategy and facilitate SP education presentations
- Proactivity distribute marketing collateral and look for new marketing opportunities within the sites which will include regular drop ins, newsletters and other digital channels
- Pro-actively engage with client and client affiliates such as Unions and other affiliates to identify new opportunities to partner with schools and sponsor employee events
- Increase program participation rates toward benchmark levels for each school within the portfolio
- Pro-actively engage with Education Co-ordinators, Marketing Co-ordinators and other internal stakeholders to facilitate the successful execution of onsite activity and marketing plans via multiple channels
- Act as an advocate on customer’s behalf by communicating employer feedback and information to ensure optimal level of service is provided
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