Registration & Customer Service Representative
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Key skills for this role
About the Role
RASSCO is seeking enthusiastic Registration & Customer Service Representatives for a 2-month school-based project in Riyadh. The role involves welcoming visitors, assisting with registration, collecting information, and providing directions.
Key Skills for This Role
Responsibilities
- Welcome and assist visitors, students, and parents in a professional and friendly manner
- Register visitors and collect required information accurately
- Verify basic information and ensure records are complete and up to date
- Provide clear guidance and directions to appropriate departments, classrooms, or designated locations
- Respond to inquiries and provide general assistance in both Arabic and English
- Maintain a positive customer experience and represent the organization professionally
- Coordinate with internal teams to ensure smooth visitor flow and registration processes
- Adhere to company policies, procedures, and confidentiality requirements
Requirements
- Saudi National
- Fluent in Arabic and English (spoken and written)
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Strong organizational skills and attention to detail
- Ability to work in a fast paced environment and interact with diverse groups
- Previous experience in customer service, reception, registration, hospitality, or administrative support (preferred)
Full Job Posting
Company Description
- RASSCO | RAS Saudi Group is a leading operational solutions provider headquartered in Riyadh, Saudi Arabia.
- Through 9 specialized subsidiaries, we deliver integrated services across manpower, logistics, fleet management, medical supply distribution, and digital solutions.
- We serve 65+ clients across key sectors including healthcare, government, and retail with a workforce of 2,500+ employees.
Job Title and Location
- Job Title: Registration & Customer Service Representative
- Location: Saudi Arabia / Riyadh
- Employment Type: Temporary Contract (2 Months)
About the Role
- We are seeking enthusiastic and professional Registration & Customer Service Representatives to support a school based project.
- The successful candidates will play a key role in welcoming visitors, assisting with registration processes, collecting basic information, and ensuring individuals are directed to the appropriate locations efficiently and professionally.
Key Responsibilities
- Welcome and assist visitors, students, and parents in a professional and friendly manner.
- Register visitors and collect required information accurately.
- Verify basic information and ensure records are complete and up to date.
- Provide clear guidance and directions to the appropriate departments, classrooms, or designated locations.
- Respond to inquiries and provide general assistance in both Arabic and English.
- Maintain a positive customer experience and represent the organization professionally.
- Coordinate with internal teams to ensure smooth visitor flow and registration processes.
- Adhere to company policies, procedures, and confidentiality requirements.
Requirements
- Saudi National.
- Fluent in both Arabic and English (spoken and written).
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Strong organizational skills and attention to detail.
- Ability to work in a fast paced environment and interact with diverse groups of people.
- Previous experience in customer service, reception, registration, hospitality, or administrative support is preferred but not required.
What We Offer
- Opportunity to work in a dynamic and professional environment.
- Valuable customer service and operational experience.
- Collaborative and supportive team culture.
- Fixed term contract for a two month project.
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