Regional Operations Manager (211249)

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

Real Estate & Facilities manager manages and leads the day-to-day operations and real estate of the business paying special attention to the premises on which the business is located.

The Opportunity

A leading global technology multinational is seeking a Regional Operations Manager to provide direction and hands‑on leadership for its major center in Gurugram.

This role carries end‑to‑end accountability for Regional Operations for Gurugram covering:

Real Estate & Facilities

Meals & Refreshments

Vehicles & Transportation

Health & Safety (EHS)

Physical Security

Key Responsibilities:

Regional Operations Leadership

Provide regional leadership across all operational domains, ensuring excellence in service delivery, safety, quality, and scalability

Act as the single point of accountability for operational outcomes for Gurugram

Enable real‑time decision‑making and resolution of complex, cross‑functional operational issues

Contribute to regional real estate strategy including planning, portfolio optimization, lease negotiations, renewals, consolidations as required

Oversee facilities operations to deliver safe, reliable, future‑ready, and sustainable workplaces

Champion ESG, sustainability, and smart‑workplace initiatives

Health, Safety & Physical Security

Govern robust EHS frameworks for Gurugram

Lead Gurugram physical security strategy , crisis management, business continuity planning, and incident response

Partner with global security teams to proactively manage and mitigate regional risks

Financial & Commercial Accountability

Own local budgets with full P&L responsibility

Lead site level OPEX and CAPEX planning , cost optimization, and gross‑margin improvement initiatives

Establish and track KPIs, SLAs, and performance dashboards aligned to business outcomes

Strategic thinker with a strong business partnership orientation

Proven builder of high‑performing, engaged, and collaborative leadership teams

Strong change and transformation leadership capability

Customer‑centric mindset with a consistent record of delivering measurable business results

AI, automation, and innovation‑driven outlook

Strategic Orientation

Business Partnership

Operational Excellence & Efficiency

Continuous Improvement

Financial & Commercial Acumen

Improved cost efficiency, service quality, and employee experience in Gurugram

Strong governance with no major compliance, safety, or security incidents

Visible adoption of AI‑enabled and digitally mature operations

High credibility and trust with senior leadership regionally and globally

You will be working with different kind of vendor and contractors management,.

Demonstrates a comprehensive understanding of both Real Estate and Facilities

You will have ability to optimize building/s efficiency and strive to lower costs.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce