Regional Manager - Alberta

Own regional clinic performance, including revenue growth, profitability, patient flow, and cost management across your portfolio

Conduct regular clinic reviews, financial analysis, and operational audits to identify gaps and drive performance improvements

Ensure all clinics are operating in alignment with 123Dentist standards, policies, and the Operational Playbook

Provide hands-on leadership support to Office Managers and clinic teams to improve execution, efficiency, and accountability

Act as the primary liaison between corporate and clinic teams, reinforcing priorities, culture, and operational expectations

Spend significant time in the field, visiting clinics to coach leaders, resolve operational issues, and support team development

Partner with HR and Talent Acquisition to support recruitment, onboarding, retention, and employee relations processes

Collaborate with Finance, HR, Marketing, and other internal teams to implement initiatives and resolve operational challenges

Monitor and manage key performance indicators (KPIs) across clinics, identifying trends, risks, and opportunities for improvement

Support Office Managers in developing high-performing teams and building strong clinic-level leadership capability

Provide regular reporting, insights, and updates to the Director of Operations on regional performance and initiatives

Identify and implement opportunities for operational improvement, scalability, and consistency across clinics.

5–8 years of progressive leadership experience in multi-site operations, healthcare, retail, or service-based environments

Proven experience managing multiple locations with accountability for financial and operational performance (P&L exposure required)

Strong leadership and coaching skills with the ability to influence teams without direct authority

Comfortable working in a field-based role with frequent travel between clinic locations

Strong business acumen with the ability to interpret financial and operational data to drive decisions

Excellent communication, relationship-building, and stakeholder management skills

Highly organized, adaptable, and comfortable managing competing priorities across multiple sites

Proficiency in Microsoft Office (especially Excel) and experience working with operational dashboards or KPI reporting tools

Experience in dental, healthcare, or multi-site service operations is considered a strong asset

Be part of one of Canada’s largest and fastest-growing dental support organizations

Play a key leadership role in shaping operational performance across a multi-province clinic network

Work in a high-impact, field-based role with significant visibility and influence

Opportunity to directly impact clinic success, patient experience, and team performance at scale

Collaborative environment with strong cross-functional support and national resources