Regional Central Intake Director

• Follow the Green/Yellow/Red guidelines for responding to all referrals through electronic portals (EPIC, AIDA, WellSky, Careport, e-fax) within a goal of 30 minutes or less.
• Perform medication cost-outs for necessary referrals to ensure accurate financial assessment.
• Communicate "yellow" referrals to the facility's clinical team, including the District Director of Clinical, Regional Director of Clinical, Area Director of Admissions, and facility Administrator for further evaluation.
• Enter all referrals into the PCC CRM system accurately for designated facilities.
• Collaborate closely with the facility clinical team to ensure smooth transitions from referral to admission.
• Communicate effectively and promptly with hospital personnel regarding acceptances and denials
• Maintain up-to-date knowledge of SNF admission regulations and industry best practices KNOWLEDGE, SKILLS, AND ABILITIES
• Strong knowledge of the SNF admission process and referral management.
• Must understand medical terminology and clinical capability grids (Green/Yellow/Red)
• Approachable, flexible and adaptable to change
• Organized and detail oriented
• Effective verbal and written English communication skills
• Familiar with various insurances, including, but not limited to: Medicare, Medicaid, Managed Care
• Ability to work with minimal supervision, take initiative and make independent decisions
• Comfortable reviewing and responding to SNF referrals through various electronic portals and e-fax.
• Proficient with computer systems, including Microsoft Word, Outlook, and PCC.
• Strong communication skills, both verbal and written, with the ability to communicate effectively across clinical and administrative teams.
• Ability to multi-task in a fast-paced environment, prioritizing tasks based on urgency.
• Self-starter with excellent time management and problem-solving skill

• Minimum of 3-5 years of experience in admissions, marketing, or a related field within the Skilled Nursing Facility (SNF) industry.
• Clinical licensure preferred but not required

• Reports to Director of Admission Integration

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• 100% Remote
• General office environment. Position involves sitting, standing, lifting, bending, walking and moving frequently during workday.

We strive to embody and stand for both a spirit and value system that encourages loyalty, honesty, and a commitment to caring from our belief that people are always the number one priority.

4601 Northeast 77th Avenue suite 300, Vancouver, WA 98662, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.