Recovery Officer
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Key skills for this role
About the Role
SBK Real Estate seeks a Recovery Executive to manage debt recovery and collections. The role involves following up on overdue payments, negotiating repayment plans, and conducting field visits.
Key Skills for This Role
Responsibilities
- Follow up with customers regarding overdue payments through calls, emails, and site visits
- Negotiate repayment plans and settlement arrangements with customers
- Monitor and maintain collection records and recovery status reports
- Ensure timely recovery of outstanding debts while maintaining positive customer relations
- Conduct field visits to customers when required for collection and recovery activities
- Coordinate with internal departments regarding disputed accounts and payment resolutions
- Prepare collection reports and provide regular updates to management
- Ensure compliance with company policies and UAE regulations related to debt collection
- Escalate complex recovery cases to management and legal teams when necessary
- Achieve assigned collection and recovery targets
Requirements
- Minimum 3 years of experience in Collections, Recovery, or Credit Control within the UAE
- Fluency in Arabic and English is mandatory
- Valid UAE Driving License is required
- Strong negotiation, communication, and interpersonal skills
- Ability to handle difficult situations professionally and effectively
- Good knowledge of collection procedures and recovery practices
- Proficiency in Microsoft Office applications, particularly Excel and reporting tools
- Ability to work independently and meet recovery targets
Full Job Posting
Job Summary
- We are seeking a proactive and results driven Recovery Executive to manage debt recovery and collections activities.
- The ideal candidate must have a proven track record in collections and recovery, strong negotiation skills, and the ability to maintain professional relationships with clients while ensuring timely payment recovery.
- Fluency in Arabic is mandatory, and a valid UAE Driving License is required.
Key Responsibilities
- Follow up with customers regarding overdue payments through calls, emails, and site visits.
- Negotiate repayment plans and settlement arrangements with customers.
- Monitor and maintain collection records and recovery status reports.
- Ensure timely recovery of outstanding debts while maintaining positive customer relations.
- Conduct field visits to customers when required for collection and recovery activities.
- Coordinate with internal departments regarding disputed accounts and payment resolutions.
- Prepare collection reports and provide regular updates to management.
- Ensure compliance with company policies and UAE regulations related to debt collection.
- Escalate complex recovery cases to management and legal teams when necessary.
- Achieve assigned collection and recovery targets.
Requirements
- Minimum 3 years of experience in Collections, Recovery, or Credit Control within the UAE.
- Fluency in Arabic and English is mandatory.
- Valid UAE Driving License is required.
- Strong negotiation, communication, and interpersonal skills.
- Ability to handle difficult situations professionally and effectively.
- Good knowledge of collection procedures and recovery practices.
- Proficiency in Microsoft Office applications, particularly Excel and reporting tools.
- Ability to work independently and meet recovery targets.
Compensation
- Pay: AED4,000.00 AED5,000.00 per month
Work Location
- Work Location: In person
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