Receptionist Supervisor
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Key skills for this role
Role Overview
Sky High HR Provision Services is hiring a Receptionist Supervisor for a major client site in Abu Dhabi.
The role oversees daily front desk operations and maintains a professional, welcoming visitor experience.
Key Skills for This Role
Full Job Posting
Role Overview
Sky High HR Provision Services is hiring a Receptionist Supervisor for a major client site in Abu Dhabi.
The role oversees daily front desk operations and maintains a professional, welcoming visitor experience.
Key Responsibilities
- Supervise and schedule front desk and receptionist staff for adequate coverage.
- Train new receptionists and provide ongoing coaching.
- Handle complex inquiries or complaints and resolve issues efficiently.
- Monitor front desk operations for compliance with company standards.
- Prepare reports on visitor traffic and performance metrics.
- Coordinate with internal departments to facilitate service requests.
Requirements
- UAE National or son or daughter of a UAE National preferred.
- Bachelor's degree in Business Administration or a related field, or a diploma.
- Minimum 3 years of receptionist or front desk experience, including 1 or more years in a supervisory role.
- Strong English communication skills and MS Office proficiency.
- Familiarity with visitor management systems.
- Strong leadership, interpersonal, and conflict-resolution skills.
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