Receptionist (Permanent)

Client Experience & Hospitality

Warmly welcome and greet clients and guide them throughout their visit.

Act as the primary point of contact for clients navigating their appointment, ensuring they receive maximum value time during their visit.

Foster client loyalty by creating memorable experiences.

Clinic Operations and Client Flow

Execute swift and accurate client check-ins and check-outs for all appointments.

Schedule appointments for clients and ensure all appropriate client forms are completed.

Process payments for appointments and products efficiently.

Problem solve and troubleshoot in a fast-paced environment.

Communication and Collaboration

Liaise effectively with all clinic departments and respond to staff inquiries via email.

Professionally handle all client issues and inquiries (in person, via email, or by phone).

Provide essential support and backup to the Clinic Flow and Concierge teams.

Administrative Support

Complete comprehensive opening and closing procedures, including next-day preparation.

Maintain inventory of reception supplies and perform other administrative duties as required.

Other administrative duties as required.

Prior experience in a client-facing role. Hospitality or healthcare experience is an asset.

Exceptional customer service skills and a great attitude.

Strong organizational skills, attention to detail, and time management.

Excellent verbal and written communication skills.

Ability to multi-task effectively while maintaining a high level of composure and professionalism.