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Receptionist

The Elite Health Club
Dubai, UAE
Full Time
Entry
Onsite
3 weeks ago
Customer ServiceCommunicationPhone EtiquetteData EntrySchedulingMicrosoft Office
Free

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Customer ServiceCommunicationPhone Etiquette
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Company Description

  • The Elite Health Club is a leading fitness destination in the UAE, focusing on Parkour, OCR, Ninja Warrior, and Hyrox training.
  • It is the first officially accredited Parkour club in the UAE by the West Asia Federation and partners with TaiShan.

Role Description

  • Serve as the first point of contact, greeting members and visitors, answering inquiries in person and by phone.
  • Manage front desk operations, handling check ins and check outs, maintaining a clean reception area.
  • Coordinate appointment bookings or class registrations.
  • Manage incoming calls and emails, provide accurate information about services and schedules.
  • Assist with basic administrative tasks such as filing, data entry, and handling membership forms or payments.
  • Collaborate closely with coaches and management to support smooth daily operations.

Qualifications

  • Strong customer service and communication skills.
  • Proficiency in receptionist duties and front desk operations.
  • Solid phone etiquette and experience managing multi line phone systems.
  • Clerical skills such as basic data entry, filing, appointment scheduling.
  • Organizational skills, attention to detail, and ability to manage multiple tasks.
  • Comfort with basic computer applications and scheduling or membership software.
  • Fluency in English; additional language skills are a plus.
  • High school diploma or equivalent required.

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