Receptionist/Concierge

Reporting to the Workplace Experience Manager, you will manage the day-to-day operation of the concierge desk including:

Creating a professional first impression for all visitors, contractors and suppliers.

Managing visitor arrivals and departures through visitor management systems, and making their visit memorable by ensuring reception, visitor and lobby areas are consistently presented to a high standard

Providing clear directions, wayfinding support and general assistance to ensure a seamless onsite experience

Administering access passes, carparking and lockers ensuring compliance with security requirements.

Supporting the broader Workplace Experience team in delivering an exceptional experience to team members as required, including assisting in the mail room and with other activities as needed.

Previous experience in a corporate reception, concierge, customer service, or front-of-house role