eCommerce Coordinator

Assist in coordinating and briefing weekly website content to align with the trade calendar and optimisations, driving sales and enhancing the customer experience.

Assist with post-launch testing to verify the accuracy of content, links, and promotions.

Optimise search functions and product merchandising to boost sales and conversion rates in assigned categories.

Monitor category performance, providing actionable insights and collaborating with the eCommerce Manager to drive sales growth on a daily and weekly basis.

Partner with the enrichment team to ensure new products are live according to launch schedules, while also reviewing and recommending updates to filtering, attributes, and product categorisation to enhance category performance.

Conduct competitor analysis, review analytics, and evaluate the on-site experience to recommend improvements and enhance category performance.

Collaborate with digital marketing, CRM, and marketing teams to ensure relevant links are tested and support a seamless customer journey.

Support the implementation of new initiatives, workplace programs and operational changes, ensuring processes are embedded effectively.