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Receptionist, Clinique La Prairie

SIRO One Za'abeel
Dubai, UAE
Senior
Onsite
Discovered 4 weeks ago
Patient and customer serviceClient relationship managementAppointment schedulingSales and product promotionTelephone and email communicationHealth education
Free

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Key skills for this role

Patient and customer serviceClient relationship managementAppointment scheduling
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Job Summary

Serve as a key ambassador of the Longevity Hub by Clinique La Prairie family in a luxury medi-clinic environment.

Support the organization’s mission to help clients live healthier, longer, and fuller lives.

About the Role

  • Demonstrate customer focus and appreciation for the guest experience.
  • Provide patient and customer service while developing loyal client relationships.
  • Build the client base through follow-up calls, thank-you notes, appointment scheduling, and event invitations.
  • Communicate treatment, program, and product benefits to meet customer needs and generate sales.
  • Guide patients and customers through adapted treatments.
  • Create and distribute health education materials according to brand guidelines.
  • Coordinate client journeys with wellness-center experts and therapists.
  • Answer phone calls professionally and respond to email queries within 24 hours.
  • Maintain cleanliness, sanitation, and organization of assigned work areas.
  • Attend wellness training sessions and meetings regularly.
  • Support professional image and service standards while handling multiple tasks in a fast-paced environment.
  • Contribute to center and personal sales goals and represent the organization at public relations events and fairs.

About You

  • Minimum 3–5 years of experience in a similar role.
  • International experience is preferred.
  • Excellent communication, interpersonal, and leadership skills.

About One&Only One Za’abeel

One&Only One Za’abeel is positioned as a luxury Dubai resort focused on guest experiences, wellness, entertainment, and hospitality.

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