Receptionist/call center
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Key skills for this role
About the Role
Amrita Medical Centre is seeking a Call Center Agent and Receptionist with experience in the medical field in the UAE. The role involves answering calls, greeting patients, scheduling appointments, and handling inquiries.
Key Skills for This Role
Responsibilities
- Answering and directing incoming calls professionally and efficiently
- Greeting and assisting patients and visitors at the reception
- Scheduling appointments and managing patient records
- Coordinating with medical staff and departments
- Handling patient inquiries and providing excellent customer service
Requirements
- Arab nationality
- Experience in the medical field
- Previous employment in medical centers within the UAE
- Excellent communication and interpersonal skills
- Proficiency in Arabic and English
- Ability to multitask and work in a fast paced environment
- Friendly, professional, and patient focused attitude
- At least 1 year of experience as Receptionist/Call Centre
Full Job Posting
Position
- Call Center Agent and Receptionist at Amrita Medical Center, UAE.
Responsibilities
- Answering and directing incoming calls professionally and efficiently
- Greeting and assisting patients and visitors at the reception
- Scheduling appointments and managing patient records
- Coordinating with medical staff and departments
- Handling patient inquiries and providing excellent customer service
Requirements
- Arab nationality
- Experience in the medical field
- Previous employment in medical centers within the UAE
- Excellent communication and interpersonal skills
- Proficiency in Arabic and English
- Ability to multitask and work in a fast paced environment
- Friendly, professional, and patient focused attitude
Additional Details
- Job Type: Full time
- Experience: Receptionist Call Centre: 1 year (required)
- Languages: Arabic (required), English (required)
- Location: Abu Dhabi (required)
- Work Location: In person
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