Receptionist/Admin Assistant

Receptionist/Administrative Assistant Job Objective: Assists in daily operations of dealership by greeting and cashing out customers, answering the telephone, transferring calls and recording messages for all dealership personnel.

License- * Driver’s License (DL) Education - High school diploma (or equivalent) Skills- * Read and comprehend instructions and information * Strong communication skills * Ability to meet company’s production and quality standards GENERAL EXPECTATIONS * Devote himself/herself to ensuring customer satisfaction * Inquire about management, production, and quality requirements established by the company * Develop and maintain effective listening skills * Understand and follow company rules, policies and expectations * Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals * Understand terminology of business and remain current with technology changes in products and service * Know and comprehend federal, state, and local requirements which govern the company’s business * Attend company meetings as required * Participate in performance management * Uphold company’s non-disclosure and confidentiality policies and agreements * Follow lawful directions from supervisors * Interact well with others and positively influence employee morale * Work evening, weekend, and holiday work hours as required * Maintain professional personal appearance JOB-SPECIFIC RESPONSIBILITIES * Conduct telephone transactions efficiently in a courteous, friendly, and polite fashion. * Greet and assist customers by providing requested information, forwarding calls, or documenting messages. * Provide quality assistance to dealership personnel to support high-quality productivity in all departments of the dealership * Establish and maintain easy and accessible filing system for all necessary documents * Receive and distribute reliable and current messages to dealership personnel. * Order required office supplies * Cash-out customers.