Reception cum Sales
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About the Role
Face Off Fitness is looking for a dynamic, results-driven Sales cum Receptionist to be the face of our gym. You will be responsible for creating a welcoming environment for our members while actively driving revenue through membership sales, renewals, and lead conversion.
Key Skills for This Role
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Overview
Face Off Fitness is looking for a dynamic, results-driven **Sales cum Receptionist** to be the face of our gym.
You will be responsible for creating a welcoming environment for our members while actively driving revenue through membership sales, renewals, and lead conversion.
The ideal candidate is a "people person" with a sharp sales instinct and excellent organizational skills.
1. Front Desk & Customer Experience
- Greet members and guests with high energy and professionalism.
- Manage the check-in process and ensure all member data is up to date in our system.
- Handle phone inquiries, WhatsApp messages, and emails promptly.
- Maintain a clean and organized reception and lounge area.
2. Sales & Lead Generation
- Conduct gym tours for prospective members and "close" membership sales.
- Follow up with "leads" and "missed guests" via calls and messaging.
- Meet or exceed monthly sales targets and renewal KPIs.
- Promote personal training packages and supplement sales.
Requirements & Qualifications
- **Experience:** Minimum 1–2 years of experience in Sales, Reception, or Customer Service (Experience in the Fitness/Gym industry in the UAE is a major plus).
- **Communication:** Fluent in English (Verbal & Written). Ability to speak Arabic, Hindi, or Tagalog is a strong advantage.
- **Personality:** Confident, persuasive, and physically fit (as you represent our brand).
- **Tech-Savvy:** Comfortable using Gym Management Software, POS systems, and WhatsApp Business.
- **Availability:** Flexible to work in shifts (including early mornings, evenings, or weekends).
Job Type: Full-time
Pay: AED2,000.00 - AED2,750.00 per month
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