Reception cum Sales
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Key skills for this role
About the Role
Face Off Fitness seeks a dynamic Sales cum Receptionist to create a welcoming environment and drive membership sales. The role involves front desk management, lead conversion, and meeting sales targets.
Key Skills for This Role
Responsibilities
- Greet members and guests with high energy and professionalism
- Manage the check in process and ensure member data is up to date
- Handle phone inquiries, WhatsApp messages, and emails promptly
- Conduct gym tours for prospective members and close membership sales
- Follow up with leads and missed guests via calls and messaging
- Meet or exceed monthly sales targets and renewal KPIs
- Promote personal training packages and supplement sales
Requirements
- Minimum 1 2 years of experience in Sales, Reception, or Customer Service
- Fluent in English (Verbal & Written)
- Confident, persuasive, and physically fit
- Comfortable using Gym Management Software, POS systems, and WhatsApp Business
- Flexible to work in shifts (including early mornings, evenings, or weekends)
Full Job Posting
Overview
- Face Off Fitness is looking for a dynamic, results driven Sales cum Receptionist to be the face of our gym. You will be responsible for creating a welcoming environment for our members while actively driving revenue through membership sales, renewals, and lead conversion.
Key Responsibilities
- Front Desk & Customer Experience: Greet members and guests with high energy and professionalism.
- Manage the check in process and ensure all member data is up to date in our system.
- Handle phone inquiries, WhatsApp messages, and emails promptly.
- Maintain a clean and organized reception and lounge area.
- Sales & Lead Generation: Conduct gym tours for prospective members and close membership sales.
- Follow up with leads and missed guests via calls and messaging.
- Meet or exceed monthly sales targets and renewal KPIs.
- Promote personal training packages and supplement sales.
Requirements & Qualifications
- Experience: Minimum 1–2 years of experience in Sales, Reception, or Customer Service (Experience in the Fitness/Gym industry in the UAE is a major plus).
- Communication: Fluent in English (Verbal & Written). Ability to speak Arabic, Hindi, or Tagalog is a strong advantage.
- Personality: Confident, persuasive, and physically fit (as you represent our brand).
- Tech Savvy: Comfortable using Gym Management Software, POS systems, and WhatsApp Business.
- Availability: Flexible to work in shifts (including early mornings, evenings, or weekends).
Compensation
- Pay: AED2,000.00 AED2,750.00 per month
Schedule
- Job Type: Full time
Work Location
- In person
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